Effective Date: [June 1, 2025]
Welcome to Spare Master (www.sparesmaster.in). Your confidence and privacy are very important to us. Our Privacy Policy outlines our policies for collecting, using, disclosing, and protecting your personal data when accessing our website and purchasing kitchen appliance spare parts or any related products.
By accessing our website, you consent to the collection and use of your data as described in this privacy policy.
Information Collected
Your information is collected to provide a better user experience. Personal data includes but is not limited to:
- Personal Identification Information – Name, delivery address, billing address, email address, and contact number provided by the user while placing an order or registration.
- Payment Information – All payments are made through secure third-party payment gateways such as Razorpay, or similar. The data such as your credit/debit card numbers, UPI pin number/net banking password are never saved/observed by Spares Master.
- Technical and Usage Information – IP address, type of browser, details about device used, and WebPages visited are collected automatically using cookies technology.
Uses of Your Information
Your information is used in the following ways for commercial purposes:
- Order Processing: To fulfill your transactions, package the orders, and ship the right spare parts to your address.
- Customer Service: To help you in answering technical queries, provide you with order tracking services, and assist you in returns or replacement of parts.
- Communication: To give you shipping and order confirmation, as well as to keep you posted about new products through email marketing; you have the option to unsubscribe from all emails (marketing only).
- Security Purposes: To investigate, prevent, and take action against fraud in your transactions.
Disclosure of Your Information
Your information will not be sold, rented, or traded with any third party. However, it is shared for business purposes with other organizations only under certain circumstances, such as:
- Delivery Companies: To provide your name, address, and phone number to our logistics company for delivering the parts to you.
- Transaction Providers: For providing transactional information for processing your payments.
- Legal Compliance: When required by any law or authority.
Data Protection
Your data protection is of utmost importance for us.
- All data transfers between your browser and www.sparesmaster.in are secured by the industry standard of SSL (Secure Sockets Layer) encryption protocol.
- While we strive to maintain strict protective measures for securing your personal information, kindly note that no transfer of data over the internet or its storage is completely risk-free.
Use of Cookies
“Cookie” is used to make your browsing experience more efficient. Cookies are small files of data stored on your device that enable our website to recall the items added to your shopping cart, login credentials, and other preferences of yours. You can opt out of cookies usage by modifying the cookie options in your browser but it may affect some features of our online store.
Your Data Rights
Based on the laws of your region, you have the right to:
- Request access to the data we store related to you.
- Modify and correct the personal data of yours.
- Delete your personal account and data (if there are no orders left and no obligation holds your personal data active).
To exercise your data rights, please reach out to us.
Modifications to This Privacy & Policy
We may modify this Privacy Policy whenever we feel necessary based on the change in our operations and other factors. The modifications shall be posted on this page itself along with the new date. Feel free to refer back to this page from time to time.
How to Contact Us
Should you have any complaints about the Privacy Policy or your personal information, please address it to the following:
- Email: [info@sparesmaster.in]
- Whatsapp: [8368772657]
